A typical Citrix environment can be so complex. What might seem like a simple problem in the Citrix Receiver can turn out to be very hard to troubleshoot. For instance, if a user’s Citrix Receiver is not launching applications, you need to consider a number of factors.
- Citrix Receiver Web Cannot Start App
- Citrix Receiver Web Application
- Citrix Storefront Receiver Workspace
- Citrix Receiver Web Application
Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products. Receive version updates, utilities and detailed tech information. An efficient virtual workspace app. The app is the most extensive technology the Citrix family of services has to offer. Citrix Workspace App is a universal software client that allows you to instantly access anytime, anywhere all your workspace services without the trouble of individually sign-on, confusing passwords, and complicated interfaces.
A lot of the solutions involve editing the Windows Registry—a high-risk operation that, if done wrong, can have serious consequences.
Citrix Receiver not Launching Applications: Misconfigured LogoffCheckSysModules registry value in HKLM
When published applications don’t launch and the user doesn’t see any error message, then admins don’t see any entry that stands out in the Event Log of your Citrix server. One of the places you’ll want to check is the value of LogoffCheckSysModules. This is found in the registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The value of this registry key SHOULD NOT contain the executable for the application the user is attempting to launch. If the name of the executable in question is there, create a backup of the registry key and then remove the executable’s name from the key.
Application launch attempts in a published desktop get disconnected
Citrix Receiver Web Cannot Start App
When you attempt to launch a published application from a published desktop, that action may disconnect the session of the published desktop. That’s because Citrix receiver is configured by default to reconnect all open sessions upon launch.
To make the application launch succeed, you need to change the value of the WSCReconnectMode key from 3 to 0 in one of the following:
- 64-bit system: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixDazzle
- 32-bit system: HKEY_CURRENT_USERSOFTWARECitrixDazzle
Application not given enough time to launch
Some launch-related issues occur because certain applications need more time to launch. There are two registry key values you can change that might remedy the problem. Both are in the registry key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The first is LogoffCheckerStartupDelayInSeconds. Try setting this initially to 10 seconds and then increase by 10 seconds until 600 seconds.
The second one is ApplicationLaunchWaitTimeoutMS. Try setting this initially to 10,000 milliseconds and then increase up to 30,000.
Notice that, for these two registry key values alone, much time can be spent trying out different values. And these are just some of the many possible causes why Citrix Receiver is not launching applications.
Citrix Receiver not Launching in Windows 10
Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications. If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors.
1. Refresh Citrix Receiver applications.
Click on the drop-down next to your name in the upper-right corner of the menu, and click Refresh Apps.
2. Allocate full permissions to the user count being used.
Assign full permissions for the user account under HKEY_USERUSER_SIDSOFTWARECitrix on the client machine.
3. Download the latest available version to prevent compatibility issues.
Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Compare it with the latest available version and download a new one if it does not match.
4. Reset the Citrix Receiver if everything else fails. This might cause accounts, apps, and cached files to be removed.
Navigate to Receiver icon >> Advanced Preferences >> Reset Receiver. A prompt appears, asking if you want to reset the receiver. Click Yes, Reset Receiver and type the URL remote.ptlgateway.net in the popup box that appears next. Enter your credentials again.
Applications not launching on Apple Safari 12
Apple has removed the support for NPAPI, hence Citrix applications now fail to launch in Apple Safari 12. This problem can be solved by carrying out some changes in the server side or the client side. You can modify the web config under the Receiver for Web (RfWeb) site in the server. The client-side change includes enabling the Develop tab at the Safari menu, using which the Safari cache and all Safari Windows are closed prior to starting Safari to browse the Storefront’s receiver.
Avoid Citrix receiver not launching applications issues for good with Parallels RAS
To avoid Citrix Receiver application launch issues for good, shift to Parallels® Remote Application Server (RAS). Parallels RAS is a virtual application and desktop delivery solution with a much simpler architecture. Complex issues like those mentioned above are eliminated from the client-side and can usually be addressed by simply reinstalling or restarting the Parallels Client. In addition, users can also switch to the HTML5 Client until any issue is resolved.
Don’t just take our word for it—try it out yourself. Download your 30-day Parallels RAS trial now and say goodbye to all your application launch issues.
References
Geekworldinc | http://geekworldinc.blogspot.com/2014/02/
Lowell Vanderpool [YouTube video]| https://youtu.be/_U78iAem3uo
Carl Stalhood | https://www.carlstalhood.com/virtual-delivery-agent-vda-7-15-ltsr/
Work Anywhere | http://www.waw.raidghost.com/index.php/news-it-waw/blogueurs-follow/1363-virtual-delivery-agent-vda-712
Poppelgaard | https://www.poppelgaard.com/author/admin/page/110
A virtual workspace with a single-sign-on feature
Adapting the modern workstyles and complex IT environments are both exhausting and frustrating as you’re forced to remember various account details for every single virtual app you owned. Not to mention the performance and security issues you’ll need to bear every time you’re bound to change from different devices. These situations are not only a waste of your time but also a big hindrance to your productivity in a day.
The good thing is there’s a simple way to resolve all of these troublesome issues. Spent more time on your productivity by using the Citrix Workspace App! This app is the latest addition to the reliable Citrix’s family of services.
An efficient virtual workspace app
The app is the most extensive technology the Citrix family of services has to offer.
Citrix Workspace App is a universal software client that allows you to instantly access anytime, anywhere all your workspace services without the trouble of individually sign-on, confusing passwords, and complicated interfaces. It’s the simplest way to work on all of your virtual apps, desktops, SaaS apps, files, and mobile apps on any device. The app isn’t only providing convenience to its users, but also offers security that stops others from interfering with your business. No doubt that this app will help you boost your productivity to a higher level!
More than just a revamped
If you’re thinking that this app came out of nowhere (or just a new addition to the family of Citrix services), well, you simply missed the highlights of Citrix Synergy 2018. The app was announced to play the role of the focal point of the end-user Citrix Workspace experience. It is the successor of Citrix Receiver, a software used primarily for connecting users to XenDesktop, XenApp desktops and applications. But there’s no need to worry since the app incorporates the full capabilities of Citrix Receiver, plus a dozen more.
Citrix is also committed in helping its customers through this transition and also working double-time to prepare significant resources you can use in simplifying the process involved in shifting through these technologies. The app’s features will come from all existing Citrix Receiver technology as well as the other Citrix client technology including the NetScaler plug-ins, XenMobile Secure Hub, ShareFile drive mapper, desktop app and sync. Additionally, it is also enhanced to deliver extra premium features concerning data loss prevention, secure access to SaaS apps, secure internet browsing capabilities, advanced search, and many more.
Citrix Receiver Web Application
(In)dependent workspace app
The app is all great and efficient productivity-wise. It’s also created to look modern and appealing to the taste of its users as well as intuitive enough for beginners. However, in order to have full control of your virtual workspace, you’ll need to avail the other necessary Citrix services. The app can aggregate multiple services and deliver them through the new end-user interface but will only display the associated workspace resources to which your availed services are entitled. For instance, if you only have the Citrix Cloud XenApp and XenDesktop service, then the app will intelligently enumerate and deliver only the associated virtual apps and desktops included on your bundle. You’ll lose control with the items that do not include the XenApp and XenDesktop services such as the single-sign-on to mobile apps, SaaS apps, and web apps.
On the other hand, if you currently own multiple services including ShareFile service, then you’ll have access to all the virtual apps, desktops, and files as well as cross-service integration capabilities. It’s nice to have instant access to all your virtual apps and desktops but in order to do that, you’ll just have to spend a little and avail other Citrix services and bundles.
Where can you run this program?
The app can be utilized in various devices including Windows, Mac, Linux, Chrome OS, iOS and Android. You can download the app from the leading app stores or by simply visiting its official website and clicking right through the download page. Although, you’ll need to have access to Citrix Workspace Platform to unlock the app’s full capabilities. You can find the Platform in all Citrix Cloud services.
Is there a better alternative?
Since looking for the most suitable virtual workspace program for your needs can be troublesome at times, checking out one app will never be enough. Aside from Citrix Workspace, you can check out and try its well-known rival--VMware Workspace ONE. It is a digital workspace platform that delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. It also offers a wide range of features; most of them are comparable to what’s available in Citrix Workspace such as it's ability to give you a passwordless single sign-on to a catalog that provides easy access to virtual apps and files. VMware Workspace One isn’t necessarily better than Citrix Workspace as it works (almost) the same functions. You’ll only need to determine which product is the closest to delivering exactly what you need for you to be able to choose from the two.
Our take
The app has its own merits including the fact that it’s developed by one of the most reliable names in the digital workspace market. But for some users, this fact can also be considered as the app’s own downfall. Even if you can download the app for free, you can only fully utilize its potential by availing Citrix’s other services which come with a pricey subscription fee. The only thing that will stop you from liking the app is your unwillingness to try out the whole package of Citrix services. Overall, the app is really for user’s convenience and back-end security. It’s UI is designed perfectly modern-looking and beginner-friendly. It is also highly recommended for those who have already Citrix Receiver to start with since the app is a total upgrade of the cloud-based software.
Should you download it?
Only if you have already other Citrix services such as XenApp, XenDesktop, NetScaler, XenMobile, and ShareFile. The app will work perfectly managing your virtual apps and desktops through these services. Although you may also check out the app’s biggest rival, VMware Workspace ONE, to see which specific service fits your needs.
Citrix Storefront Receiver Workspace
Highs
- Free download available
- Modern interface design
- Beginner-friendly features
- Offers single-sign-on to all your virtual apps and files
- From the reliable Citrix’s family of services
Lows
- Unlock the app’s full potential only by availing other Citrix paid services
- Needs access to Citrix Workspace Platform
- Complex transition process from Citrix Receiver to the app
Citrix Receiverfor Windows
Citrix Receiver Web Application
18.8.0.0